A message from the AmDocs team:

Dear Friends & Film-lovers,

This year has been a challenge for us all.  For the arts, it’s been difficult.  For AmDocs it’s been particularly tough because our planning, spending and screenings for the live event were paralleled by the uncertain phasing of COVID-19 protocols.  We did all we could to make the event happen, even delaying it until September.  For now, our partner theatres won’t be open until January at best. Like a great filmmaker, though, your AmDocs Team doesn’t quit in the face of adversity.  The integrity of the festival is important for us to maintain, to acknowledge our filmmakers, sponsor/partners and audiences.

We are going Virtual for our 2020 edition of the festival.  Most of the films that had committed to the March live event are going to be a part of the virtual one.

The cost is only $2.99.  You will need to create an account and subscribe to a paid-premium access in order to watch the films.  If you wish to continue with the service after the festival (just $2.99 per month), you will be able to view a catalog of documentary and animated works from around the world.

 

We look forward to sharing AmDocs 2020’s films with you wherever you may be.

 

— To see the full list of films available from the 2020 American Documentary & Animation Film Festival on DocsNow+ click here.

FAQ(s)

 

Q1. What does premium access mean?

A1. In order to watch any films from the 2020 AmDocs Film Festival, you must be a paid DocsNow+ Premium Subscriber. Your Premium Subscription will entitle you to Premium Access to all featured festival programmed content on the DocsNow+ platform for the duration of the festival. Premium Subscribers will also have full access DocsNow+ Premium Content catalogue available to you on the platform beyond the festival dates.

 

Q2. What streaming devices have access to the American Documentary 2020 Virtual Film Festival?

A1. DocsNow+ is available on the following desktop web browsers: Safari, Chrome, and Firefox.

A2. DocsNow+ is available on Android (Google) and iOS (Apple) devices for smartphones and tablets. Casting & streaming films from the app on to a TV is also available.

A3. DocsNow+ is available on the Roku TV set-top-box.

 

Q3. Where do I go to download the app to my streaming device?

A1. If you’re using the web on desktop or mobile, you will create an account & subscribe for paid premium access from the built-in application on www.docsnowplus.com

A2. If you’re using an Android (Google) device you will download “DocsNow+” from the Google Play Store.

A3. If you’re using and iOS (Apple) device you will download “Docs Now” from the Apple Apps Store.

A4. If you’re using a Roku TV device you will download “Docs Now Plus” from the Roku Channel Store.

 

 

Q4. How do I subscribe to Premium Access on the web?

A1. Starting from www.docsnowplus.com you will click the ‘Subscribe Now’ button under the ‘Welcome to DocsNow+’ section on the homepage. After you click the ‘Subscribe Now’ button you will be automatically redirected to the DocsNow+ online portal. Next, you will need to click the menu icon, which is located on the top right corner of the DocsNow+ online portal. The menu will appear as a drop-down tool bar that will stay aligned with the top left corner of the page in the DocsNow+ online portal. Next, you will click on the ‘Subscribe’ button within the drop-down tool bar. The DocsNow+ Subscribe page will appear on the screen and you will fill out the requirements to create a DocsNow+ Premium Access account.

In order to complete the first part of creating a registered DocsNow+ premium account you will need the following:

 

  1. Make sure you enable pop-ups to be allowed from DocsNow+ to continue the registration process.
  2. Provide a valid email address.
  3. Create and verify a password for your account.
  4. You will receive a confirmation email about your account from DocsNow+. You will need to click the account confirmation link provided in the email you received to complete your account registration.

Once completed you will receive a confirmation notification that will pop-up on your screen, click ‘OK’ to continue to the payment page to finalize your subscription for paid Premium Access on DocsNow+.

 

Q5. How does the payment process work for Premium Access on www.docsnowplus.com?

A1. Using the web on desktop or mobile, after completing account registration you will be redirected to the payment page which is handled by Stripe Payment Service on DocsNow+.

You will enter the following payment details to complete Premium Access subscription:

 

  1. Valid email address associated with your DocsNow+ account.
  2. Card Information
  3. Name on card
  4. Country or region
  5. Zipcode

The payment will begin to process and once confirmed, you will also receive a receipt by via email after the transaction is posted.

A2. This subscription price is $2.99 USD per month and will automatically renew every month for $2.99 USD.
A3. Payment will be charged via the subscriber sign-up process and Stripe Payment Service on docsnowplus.com
A4. The subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours prior to the end of the current period for $2.99 USD. Your subscription may be cancelled by contacting subscriptions@docsnowplus.com


Q6. How do I get premium access on Roku TV?

A1. After downloading the app from the Roku Channel Store you’ll have access to the menu screen and do the following:

  1. Select the ‘Sign-Up’ option from the menu.
  2. Provide a valid email address.
  3. Create and verify a password for your account.
  4. You will receive a confirmation email about your account from DocsNow+. You will need to click the account confirmation link provided in the email you received to complete your account registration.
  5. The payment will begin to process and once confirmed, you will also receive a receipt by via email after the transaction is posted.
  6. Enjoy the Premium Access to DocsNow+ on Roku TV.

** The subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.
** Your account will be charged for renewal within 24 hours prior to the end of the current period for $2.99 USD.

** To cancel your subscription with DocsNow+ on Roku TV, go to your settings, select subscriptions, find & select ‘Docs Now Plus’, then select ‘Deactivate Subscription’ to stop future billing.

 

Q7. How do I get premium access on iOS devices?

A1. After downloading the app from the Apple App Store you’ll have access to the menu screen and do the following:

  1. Select the ‘Subscribe’ option from the menu.
  2. Provide a valid email address.
  3. Create and verify a password for your account.
  4. You will receive a confirmation email about your account from DocsNow+. You will need to click the account confirmation link provided in the email you received to complete your account registration.
  5. The payment will begin to process and once confirmed, you will also receive a receipt by via email after the transaction is posted.
  6. Enjoy the Premium Access to DocsNow+ on iOS device.

** The subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.
** Your account will be charged for renewal within 24 hours prior to the end of the current period for $2.99 USD.

** To cancel your subscription with DocsNow+ on iOS devices, go to your settings, select subscriptions, find & select ‘Docs Now’, then select ‘Deactivate Subscription’ to stop future billing.

 

Q8. How do I get premium access on Android devices?

A1. After downloading the app from the Google Play Store you’ll have access to the menu screen and do the following:

  1. Select the ‘Subscribe’ option from the menu.
  2. Provide a valid email address.
  3. Create and verify a password for your account.
  4. You will receive a confirmation email about your account from DocsNow+. You will need to click the account confirmation link provided in the email you received to complete your account registration.
  5. The payment will begin to process and once confirmed, you will also receive a receipt by via email after the transaction is posted.
  6. Enjoy the Premium Access to DocsNow+ on your Android device.

** The subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.
** Your account will be charged for renewal within 24 hours prior to the end of the current period for $2.99 USD.

** To cancel your subscription with DocsNow+ on Android devices, go to your settings, select subscriptions, find & select ‘DocsNow+’, then select ‘Deactivate Subscription’ to stop future billing.